If ever you need assistance on the weekend, just call the Supra support number 1-877-699-6787 and Supra can patch you through to our on-call Member Advocate. This releases the shackle so that it can be attached to a property doorknob, railing, etc. Keybox checkout is limited to the Participant members brokers only. Updating your key prevents issues from arising later when you're standing outside of a property. The Keybox holds the keys to the listed property. Understanding your key is critical to your success, though, and that's why we're here to help you navigate your services and learn how to get the most of out of your SupraWeb account.
The correct location to place the house keys is in the compartment in the front, where the green sticker with bright yellow keys is attached. So how do you give them that code? The keybox agreement must be signed by the broker, but can be picked up for the company by anyone the broker designates. Once logged in, you will find a Showings Dashboard with a tab for all listings that already have lockboxes attached to them, reports, settings, as well as support. Only the listing office and agent will have access to this information. What is a Shackle Code? Maybe you didn't know that you could adjust the timed access on your lockboxes in your app settings. If it does not update, it cannot be used to open boxes. Wireless Update: Syncs with the Supra system to update the key for the day Emergency Update update code : Updates a key for the day that has no wireless data connection.
By pressing the Update Key button you will be prompted for an Emergency Update or Wireless Update. The key year runs June 1 through May 31. It can take a couple days to be set up so please plan ahead if you have showings in a reciprocal area. Please use care in returning keys to the box, so you aren't preventing the next agent from showing the property. But, what if you need to manually update your key when you have a client waiting? « Keybox Activity Report Each time an iBox key container is released it stores a showing record.
If you haven't already, you may want to have email updates sent to you when someone accesses one of your lockboxes: go to Settings and adjust the account settings in your profile. This is highly recommended if you know you'll be out and about using your key later in the day. A keybox agreement must be signed by the broker before Keyboxes can be picked up. This list is not all inclusive, and changes as new phones and tablets come on the market. Shackle codes are distributed with each new keybox. Who can be issued a Keybox? If you get a new phone, you will have to reinstall the app and reauthorize it. Make it as routine as you brushing your teeth and washing your face! Grab Your Own Authorization Code Additionally, a Quick Links box can be found on the left-side of your page.
Showing Notifications Showing notifications can be set up to go to an email address or a phone number text. The first step is familiarizing yourself with all that Supra has to offer. . The back of the key compartment has a raised panel with strikethrough key and if the key is placed there and the key compartment somehow pushed back in to the box, it will very likely jam, as there is no lip to hold the key in place and no space inside the keybox. This is where the property keys are placed for safekeeping.
Notifications can go to multiple parties owner, team member, etc. Each Keybox has its own shackle code. . . . . .
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