I no longer had this credit card and the account was then suspended as it couldn't complete payment. You need to do the first option unless Xbox One actually supports it like 360 does. I'm really impressed with this multi-billion dollar company finding any way to suck the pockets dry of it's consumer. Everything related to the Xbox One. My situation was that there was an offer on Xbox live where you could buy a month subscription for one pound, but after the one month was over they kept on billing my credit card the full £4.
Edit: James: at 13:24:20 I think we have a little problem. Were there warnings at the begin? After that is removed login with that gametag again to force the console to fetch your live subscription data. You should then see a link that says Go to Payment Method Information. It was quite difficult to communicate with the guy on the phone, his spoken English wasnt too clear, but hey, call centres alike we should be use to that by now? Once you click on that option, you will see two options on the next page. I do not want to add another, or change card, I want it removed. After exhaustive questions to veriy my account.
If you can change the account information, set the Credit card date to end at the end of the month! They have been using it to watch Netflix which is no biggy because they pay for their own but they keep removing mine off so I can't watch mine. Worst thing is that I now realize all my old xbox harddrives some of I had sold hold the info to enter my account and charge whatever they want to my credit card. Allowing users to switch out the email addresses attached their Microsoft accounts, aliases can save your precious purchases and data, eliminating the need to create an entirely new account. However, I want to stop my monthly Xbox Live Gold subscription. This has got to be illegal! However, until they add this functionality I will not add my credit card details to my live account again. The hardly can speak english guy on the phone also advised me that when getting your credit card details deleted, you cannot change your gamer tag for 30 days no biggy but you also cannot use that credit card to purchase any microsoft product for 30 days. Well…after 15 minutes on hold I finally got to speak with the broken english customer service person.
I was even given a notification that I had an outstanding balance with them. Just gona keep an eye on my bank now to make sure the subscription deffinately doesnt charge me come renewal day. I don't know of any way to do so. News, reviews, previews, rumors, screenshots, videos and more! Took bout 15-20 min and they told me that they can't cancel my gold right away that I have to wait till the end of my subscription period. They intentional try to stop people from canceling their credit cards.
It's nice to see that Microsoft have removed this extremely unethical and amoral policy and practice!!!! They want to know when they can contact me, Yet they can only call when they have time. There is no facility what-so-ever to remove a payment method or cancel a service. Yeah, it's a last resort option. The reason i gave was actually in fact a real reason but i figured it may be worth sharing it as anyone else who wanted immediate cancellation could use this excuse. To change or reset your pass code repeat these steps.
This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. This took a couple of weeks. You can easily add your Microsoft account to another Xbox One console or re-add it to your own console if it was accidentally deleted. They blocked my son's system for downloads and refunded me for all the points added approx £40. I use my card online only for flights and Steam! Note Not seeing Download Profile? This is happened 4 times over a 2 year period. I ran microsoft and someone is ringing me within 48 hours.
Enter your credit or debit card details and Microsoft take your money before you can blink. Xbox is telling me to get Gold even though I have it? By default, the password for the account you download will not be remembered, and will need to be reentered the next time the account tries to sign in. Tips Because of the restrictions on license transfers -- once every four months on the 360 or three times per year on the One -- only move your licenses if you plan to use another console for a long time. A new menu will open with a Delete option. I told them my son had used my card and they cancelled immediately — not problems with call backs etc — but I am going to complain about the ongoing subscription — they should give a chance to opt out. However, you can change your account password, which will disable access to your profile on the other console. I queried this, and was told it was microsoft policy!! If you've recently purchased a used Xbox 360, or received one as a hand-me-down, you may have noticed a lot of old unused profiles taking up your hard disk space.
The wikiHow Tech Team also followed the article's instructions and validated that they work. I called to have it cancelled at the beginning of October and they told me I would be billed again in Oct. I would also suggest using a pass code to protect your profile as well. My credit card expired in February 2008 but xbox live were still able to withdraw from my new card in april 2008 even though the expiry date and security code have changed!! Microsoft have now given us the option to remove credit card details through Xbox. This deletes the profile but leaves saved games and achievements.
I got an 0800 number off my card statement and after a series of button pushes ended up speaking to a chap who took my confirmation details name, address, gamertag etc. Use at your own risk. Need more Xbox One guides like this one? You can also remove it from another Xbox One. I will never buy from them again!. Even if you already downloaded a game on the new console using your old account, you need to redownload it after the license transfer for it to run offline or on another person's profile. This will make it easier for you to choose the credit card to charge when you buy content on Live.
Too late for myself, but I hope others can benefit. You can add your Microsoft account to any Xbox One console. You can delete the profile only while continuing to store the save games and achievements, or you can delete the entire profile and all associated data. You can also remove it from another Xbox 360. Follow the on-screen instructions to complete this process. I discovered tonight that over the past 6 weeks or so he has used the buying power of my card 4 times! Said subscription is cancelled, and details taken off would take some time, he didnt say how long. I have 2 kids and the xbox live downloaded games I got the boys need to sign into my account to use them.